Buy today, decide at home
90 days to decide
Try it at home. If it's not right, email us and we'll send a printable return label. Defective or incorrect items are always free to return.
Secure card payment
Encrypted checkout powered by Shopify. Your card is only charged for what you order, and refunds go straight back to it.
A real team behind it
Questions before or after your order? We reply within a few hours at info@vogueavenue.com, 7 days a week.
Style it for fall
Looks from our Fall/Winter 2026 lookbook, photographed in northern Arizona.
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Your questions, answered
Orders & Payment
Which payment methods do you accept?
We accept credit and debit cards (Visa and Mastercard). You enter your card details directly in our secure checkout.
Is my payment secure?
Yes. Payments are processed through Shopify's encrypted, PCI-compliant checkout. We never see or store your full card details.
Will I receive an order confirmation?
Yes. Right after checkout we email you an order confirmation, and a shipping confirmation with your tracking link once your order ships. Nothing arrived? Check your spam folder or email us at info@vogueavenue.com.
Can I change or cancel my order?
Yes, as long as it hasn't shipped yet. Email us as soon as possible at info@vogueavenue.com with your order number and we'll take care of it.
Shipping & Delivery
How long does delivery take?
Orders are processed within 2–4 business days and then take 3–4 business days in transit. Most orders arrive within 5–8 business days.
How much does shipping cost?
Nothing. Shipping is free on every US order, with no minimum order value.
What if my order arrives damaged?
Please email info@vogueavenue.com within 7 days of delivery with your order number and a photo. We'll send a free replacement or a full refund, and the return costs you nothing.
How can I track my order?
As soon as your order ships, you receive an email with your tracking number and link. Please allow up to 48 hours for the first tracking update to appear.
Returns & Refunds
What is your return policy?
You have 90 days from delivery to return items in their original condition, unworn and with tags attached. See our returns policy for details.
How do I start a return?
Email info@vogueavenue.com with your order number and the items you'd like to return. We'll reply with a printable return label and simple instructions.
Who pays for return shipping?
Return shipping is paid by the customer. If an item arrives damaged, defective or isn't what you ordered, the return is free of charge and we'll send a replacement or a full refund.
When will I get my refund?
As soon as your return has arrived and been checked, we refund your original payment method and confirm it by email. Depending on your bank, it appears on your statement within 5–10 business days.
Sizing & Fit
How do I find the right size?
Click "Find my size in seconds" next to the size options on any product page. Enter your height and weight and answer two quick questions to get your personal recommendation. Footwear has its own shoe size finder.
Do you have a size guide?
Yes. Our size guide lists measurements for women's and men's clothing and shoes, with tips on how to measure yourself.
What if my size doesn't fit?
No problem. You have 90 days to return it. Simply return the item and place a new order in the size you need.
Can I get personal size advice?
Of course. Email info@vogueavenue.com with your height, weight, usual size and the item you're interested in. A member of our team will reply with a personal recommendation, usually within a few hours.
Products & Service
Where are your pieces designed?
Every piece is designed by our team in the USA, with a focus on quality fabrics, clean cuts and timeless colors that last beyond one season.
How should I care for knitwear and coats?
Always follow the care label. As a rule, wash knitwear cold on a gentle cycle or by hand, lay it flat to dry and fold rather than hang it. Air out coats after wearing, brush them gently and dry clean only when needed.
Are the colors true to the photos?
We photograph our pieces in natural daylight to show their real colors. Screens display colors slightly differently, so if you're unsure about a shade, email us and we'll describe it in more detail.
How can I contact you?
Email info@vogueavenue.com. A real person from our team replies, usually within a few hours, 7 days a week.
Email us. A real person replies, usually within a few hours.
